Documentation

Complete guides and resources for getting started with PayMe

Getting Started

1. Sign Up and Verify Your Account

Create your PayMe account and verify your email address. Choose your plan based on your property size.

2. Upload Your Tenant List

Use our Google Sheets integration to upload your tenant information. Include names, WhatsApp numbers, and rent due dates.

3. Customize Message Templates

Edit our pre-built templates to match your communication style. Ensure all messages are compliant with DLT requirements.

4. Set Reminder Schedule

Choose when reminders should be sent. For example, 5 days before due date, 1 day before, and on the due date.

5. Launch Reminders

Once everything is set up, activate your reminder campaign and monitor through your dashboard.

Google Sheets Integration

PayMe seamlessly integrates with Google Sheets to pull tenant data automatically.

Required Columns:

  • Tenant Name
  • WhatsApp Number (with country code)
  • Rent Due Date
  • Monthly Rent Amount
  • Property Name

Steps:

  1. Create a Google Sheet with your tenant information
  2. Go to PayMe settings and select "Connect Google Sheets"
  3. Authorize PayMe to access your Google Drive
  4. Select the sheet and columns
  5. Click "Sync" to import data

Message Template Approval Process

All WhatsApp message templates must be approved before sending to ensure compliance.

DLT Compliance Requirements:

  • No promotional content
  • Clear sender identification
  • Opt-out mechanism
  • Professional language

Templates are typically approved within 2-4 hours. You'll receive an email notification once approved.

Best Practices

Optimal Reminder Timing

Send reminders in the morning (9 AM - 11 AM) for better engagement and response rates.

Message Frequency

Start with reminders 5 days before due date, then 1 day before, then on due date. Adjust based on response rates.

Personalization

Use tenant names and specific rent amounts in messages for better response rates.

Data Quality

Regularly update your tenant list. Remove inactive numbers and correct WhatsApp numbers to improve delivery rates.

Ready to get started?

Follow our guides and start automating your rent collection today.